Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

why would my netflix have no sound on mozilla, but internet explorer does. my mozilla is upto date

  • 2 fhreagra
  • 9 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó jetheladys

jetheladys
jetheladys
more options

my sound works on mozilla for everything i found but netflix, i have don't all the steps netflix has suggested but i still have no sound on mozilla but do on other browers, i have checked that mozilla volume is set to full and on but still have no sound. i have made sure my audio codecs and mozilla is up to date. is there any other things i might try because i really like using mozilla not other browsers.

my sound works on mozilla for everything i found but netflix, i have don't all the steps netflix has suggested but i still have no sound on mozilla but do on other browers, i have checked that mozilla volume is set to full and on but still have no sound. i have made sure my audio codecs and mozilla is up to date. is there any other things i might try because i really like using mozilla not other browsers.

Réiteach roghnaithe

resetting firefox didn't work on it's own, but after i looked resetting firefox also set mozilla's volume to low, so after turning it up, netflix now works thank you

Read this answer in context 👍 0

All Replies (2)

user633449
user633449
more options

Make sure that Silverlight is up to date, http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Then Reset Firefox. Refresh Firefox - reset add-ons and settings

jetheladys
jetheladys Úinéir na ceiste
more options

Réiteach Roghnaithe

resetting firefox didn't work on it's own, but after i looked resetting firefox also set mozilla's volume to low, so after turning it up, netflix now works thank you