Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Internet Explorer works; Firefox doesn't; every website on Firefox says 'unable to connect.'

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

more options

I opened Firefox. When I try to get into any website, the error message 'unable to connect" appears. I switched over to Internet Explorer and it work fine - I can connect to the Internet with no problems. So, what's going on? How can I fix it?

I opened Firefox. When I try to get into any website, the error message 'unable to connect" appears. I switched over to Internet Explorer and it work fine - I can connect to the Internet with no problems. So, what's going on? How can I fix it?

All Replies (2)

more options

Hi Chuckles549

Have you try reset Firefox. Below the link how to reset Firefox.

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

Pamela

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: