Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't get rid of popups, have uninstalled and reinstalled 3 times

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó FredMcD

kurtmutchler
kurtmutchler
more options

keep getting popups all over the place, every mouse click something comes up. Asking me to update Firefox, update media player, fix windows, etc, etc.

keep getting popups all over the place, every mouse click something comes up. Asking me to update Firefox, update media player, fix windows, etc, etc.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello kurtmutchler, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

FredMcD
FredMcD
more options

Go to the Mozilla Add-ons Web Page and find a good pop-up / add blocker.