Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dúnadh an snáithe seo agus cuireadh sa chartlann é. Cuir ceist nua má tá cabhair uait.

Subscribed folders disappeared

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó Matt

eggmatters
eggmatters
more options

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf.

The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf. The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

Réiteach roghnaithe

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201

Read this answer in context 👍 0

All Replies (3)

Diego Victor
Diego Victor
more options

Just try create this folder again.

  • Menu location: File >> New >> Folder

Or try create a new profile:

eggmatters
eggmatters Úinéir na ceiste
more options

hmm, When I add a new folder to my account, When i try to subscribe to the remote folder, it disappears: new->folder "Sent" Subscribe->Sent

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Réiteach Roghnaithe

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201