Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Not receiving password reset request by email

  • 1 freagra
  • 7 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó lmkohr

more options

I was trying to reset my Firefox support password and never received a reset link by email.

I was trying to reset my Firefox support password and never received a reset link by email.

Réiteach roghnaithe

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".