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Firefox crashes

  • 1 resposta
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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Firefox is crashing on startup, I can't even start the browser in safe mode. Crash ID: bp-4efaa1de-88bd-4001-a3e4-ff1e32140723

Firefox is crashing on startup, I can't even start the browser in safe mode. Crash ID: bp-4efaa1de-88bd-4001-a3e4-ff1e32140723

Chosen solution

Try to delete or rename secmod.db (secmod.db.old).

If that doesn't help then rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.

If that helped to solve the problem then you can remove the renamed cert8.db.old file. Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates. Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

You can use this button to go to the currently used Firefox profile folder:

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Chosen Solution

Try to delete or rename secmod.db (secmod.db.old).

If that doesn't help then rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.

If that helped to solve the problem then you can remove the renamed cert8.db.old file. Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates. Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

You can use this button to go to the currently used Firefox profile folder: