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How do I stop Firefox showing me adverts I don't want or have asked for

  • 1 resposta
  • 3 have this problem
  • 2 views
  • Last reply by philipp

Rozann
Rozann
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How do I stop Firefox asking me to download an update a aMedia player I don't use and NEVER will and opening a window about PC Repair which I don't want and will NEVER download.

How do I stop Firefox asking me to download an update a aMedia player I don't use and NEVER will and opening a window about PC Repair which I don't want and will NEVER download.

All Replies (1)

philipp
philipp
  • Moderator
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hello, you might already have malware present on your pc which is triggering these nuisances. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware