Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Cannot see messages

  • 4 respostas
  • 3 have this problem
  • 4 views
  • Last reply by slava13

slava13
slava13
more options

When message is received, there is nothing in preview pane. Not even buttons are visible. When double click on message - new window is blank.

Only if click reply can see the actual message received.

When message is received, there is nothing in preview pane. Not even buttons are visible. When double click on message - new window is blank. Only if click reply can see the actual message received.

All Replies (4)

slava13
slava13 Question owner
more options

slava13 said

When message is received, there is nothing in preview pane. Not even buttons are visible. When double click on message - new window is blank. Only if click reply can see the actual message received.

UPDATE: RESTARTING IN SAFE MODE REMOVES THE ISSUE. Nothing else helps. How can I solve this and revert back to my normal?

slava13
slava13 Question owner
more options

No matter what I do - cannot maximize the reading pane.

Zenos
Zenos
more options

Is this on a Mac?

slava13
slava13 Question owner
more options

Zenos said

Is this on a Mac?

Hi, no its on PC. This was after the latest update to 45. I had a great theme installed, which was disabled as not compatible with 45 and I removed it and don't remember name. That theme changed the appearance of many buttons.

Safe Mode - all is visible fine. Regular Mode - impossible to see. When double click on message - still grey screen. Only after clicking REPLY would show the actual message.