Firefox starts, but no web sites will appear on the screen. If I type in a URL, or click on a saved link, nothing happens. Chrome works fine. Can u help?
The Option menu won't load. I tried restarting with add-ons disabled, but it doesn't re-start. I tried starting in safe mode, and it loads, but again, no web sites will load. I'm running Firefox 73.0 and , with Bit defender. And help would be appreciated!
Chosen solution
@jrian, can you check if downloading the update to firefox 73.0.1 that was released just now can address your issue?
https://www.mozilla.org/en-US/firefox/all/
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Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Are you using 0patch-Agent ? See https://support.mozilla.org/en-US/forums/support-forum-contributors/713924?last=77606
See also:
- https://old.reddit.com/r/firefox/comments/f2d5cu/nothing_will_load/
- Bug 1614885 - Firefox 73 no longer able to load content when launched in Win7 compatibility mode
You can possibly try the current Nightly build.
Yeah, I tried starting in safe mode. No difference. It doesn't crash or error - it just wont load url's or display any web content. The 'web window' portion of the Firefox screen is blank. It is not set for Windows 7 mode - that box is unchecked. Not sure what to do :(
I should also say, I sincerely appreciate the suggestions!
I think it's some issue with Firefox 70s working with the Windows 7 mode of system. I've been having the same problems after updating Firefox to 70s on my Windows 7 system. It only runs when I boot up Windows in Safe Mode.
This is confusing:
CNCC said
I think it's some issue with Firefox 70s working with the Windows 7 mode of system.
What do you mean by "Windows 7 mode"?
Chosen Solution
@jrian, can you check if downloading the update to firefox 73.0.1 that was released just now can address your issue?
Hi Philipp - thanks very much - that seems to have fixed the problem!