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  • Last reply by Wayne Mery

cockrobin59
cockrobin59
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I am having major problems with my email provider - it keeps saying logon failed and I cannot seem to get through to the company to close it down. I have spent some time trying to find out how to delete accounts from Thunderbird to no avail, if I want to add one, no problem but to delete one. no chance. Help

I am having major problems with my email provider - it keeps saying logon failed and I cannot seem to get through to the company to close it down. I have spent some time trying to find out how to delete accounts from Thunderbird to no avail, if I want to add one, no problem but to delete one. no chance. Help

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/