Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

server mail.knology.net has disconnected.

  • 3 respostas
  • 1 has this problem
  • 1 view
  • Last reply by christ1

more options

I get the following error message when retrieving messages on my desktop using Mozilla Thunderbird. I'm using window 10, this recently started. "server mail.knology.net has disconnected. the server may have gone down or there may be a network problem". I'm able to send messages but not receive them. I'm able to receive emails on iphone app and on internet provider website. I spoke with my internet provider and everything is set up properly.

I get the following error message when retrieving messages on my desktop using Mozilla Thunderbird. I'm using window 10, this recently started. "server mail.knology.net has disconnected. the server may have gone down or there may be a network problem". I'm able to send messages but not receive them. I'm able to receive emails on iphone app and on internet provider website. I spoke with my internet provider and everything is set up properly.

All Replies (3)

more options

same problem, different server, and i think it is related to a new version being automatically updated on my machine. 78 just wouldn't work for me, so i rolled back to 65 and had no problems but looking at my update history i've had a few auto updates since end february, 87 & 88 and i think thats whe it first started. i still send, and recieve without problems, but there are time lags between transferring messages from one folder to another, say form inbox to archives.

more options

terrymac,

please start a new topic for your problem. https://support.mozilla.org/questions/new