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Firefox closes automatically after downloading a file from Yahoo business mail

  • 3 respostas
  • 1 has this problem
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  • Last reply by eladopoulos

eladopoulos
eladopoulos
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Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox (for example with Chrome is everything O.K.).

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox (for example with Chrome is everything O.K.).

All Replies (3)

eladopoulos
eladopoulos Question owner
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I checked this issue more precisely. The results are the following: Randomly when downloading a file from my yahoo business mail then closes automatically the tab of yahoo website (So if I have only one tab with the yahoo business mail open then closes the whole Firefox. On the other hand, if I have two or more tabs open then closes only the tab of yahoo business mail). I disabled my add ons of Firefox and turned off my antivirus, but nothing happened and the tab with yahoo business mail still closes automatically. Therefore is it an issue with the yahoo software in business mail, or an issue of Firefox ? For example Chrome doesn't have such issue.

Naheed
Naheed
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Hello, Please check that you are using the updated version of the Firefox browser. Moreover, also try disabling add ons and firewall protection. Please let me know if it works or not.

eladopoulos
eladopoulos Question owner
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I am using 88.0.1 (64 bit) for Windows 10 (with all the last updates). So this is the last version of Firefox. Also, I already disabled all my add ons (which are very few) and turned off my antivirus protection. The problem still persists.