Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

blacksreen appears sometimes

  • 3 respostas
  • 0 have this problem
  • 3 views
  • Last reply by Paul

more options

I have see sometimes the blacksreen on both my Android devices, Xiaomi pad 5 and Samsung s21, when I opened Firefox the only thing I see is the blacksreen

I have see sometimes the blacksreen on both my Android devices, Xiaomi pad 5 and Samsung s21, when I opened Firefox the only thing I see is the blacksreen
Capturas de pantalla anexas

All Replies (3)

more options

Hi

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed in Firefox for Android?

more options

I have only one extention, uBlock, I tried to turn it off - it didn't help on both devices

Default level of tracking protection

more options

If you open the Android Settings app, select Applications and find Firefox in the list, you should (under Storage) see an option to clear the cache (do not clear data!).

Does clearing the cache help?