We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Open emails go right to compose like I'm sending instead of just opening

  • 6 respostas
  • 0 have this problem
  • 2 views
  • Last reply by cnicolds

more options

Can I have Thunderbird on more than one of my computers? I ask this because each time when I open an incoming email the email says I'm "Writing" an says it is: "From" me not from the person it is from. And on the bottom of every email in my inbox it has this "Warning about unique identity which is me:

At bottom it says: A unique identity/matching the From address was not found. The message will be sent using the current From field and settings from identity "My Name and email".

I have tried looking at all my settings to compare them to my other Thunderbird on my laptop, and also have tried several times to Troubleshoot.

I hope this helps you understand my problem

Carol

Can I have Thunderbird on more than one of my computers? I ask this because each time when I open an incoming email the email says I'm "Writing" an says it is: "From" me not from the person it is from. And on the bottom of every email in my inbox it has this "Warning about unique identity which is me: At bottom it says: A unique identity/matching the From address was not found. The message will be sent using the current From field and settings from identity "My Name and email". I have tried looking at all my settings to compare them to my other Thunderbird on my laptop, and also have tried several times to Troubleshoot. I hope this helps you understand my problem Carol
Capturas de pantalla anexas

cnicolds modificouno o

Chosen solution

Closing and reopening is the same as restarting. If you do it often, there is an add-on that adds a button on the toolbar.

If opened messages still start a new composing message, it would appear that Inbox has become like Drafts, so you need to use FolderFlags to correct it.

Ler a resposta no contexto 👍 0

All Replies (6)

more options

I think you might have two issues here, but for the one that shows 'Me' instead of the actual address:

https://support.mozilla.org/en-US/questions/1332448

Settings/General/Config. editor.

If you still see the identity warning, it might be due to the Inbox not being recognized as an Inbox, for which there is a fix.

Neither issue is related to having TB on multiple computers, which is supported.

more options

Thank you sfhowes for responding quickly. I do not understand or know how to make Inbox be recognized as Inbox Two what Settings/General config should show? What does editor mean? (PS: It doesn't actually same "Me". I was referring to From saying "me" as meaning my full name and email address)

I looked at several people on forum that have had this problem in the past 1-5 years but nothing recently. I only began having this issue when I sent an email with attachments last month/on my new desktop Windows 11 computer. I have a Windows 10 laptop that Thunderbird is installed on and I do not see that warning.

Any more help you can give me would be so appreciated. I want to begin opening messages that do not go straight to composing a message.

cnicolds modificouno o

more options

There is an add-on, FolderFlags, that corrects the folder type when it becomes something else.

Open Settings/General/Config. editor, type or paste mail.showCondensedAddresses in the search box, change the value to false.

more options

Thank you. I did do this confi editor. Still not sure if opening an email doesn't just open the email/ clicking on message starts a new composing email of same content straight away.

PS: Is there a way to just restart TB or does closing and reopening it accomplish the same thing?

Thank you for your help sfhowes.

more options

Chosen Solution

Closing and reopening is the same as restarting. If you do it often, there is an add-on that adds a button on the toolbar.

If opened messages still start a new composing message, it would appear that Inbox has become like Drafts, so you need to use FolderFlags to correct it.

more options

Thank you for all the help sfhowes. I finally was able to resolve the problem with an idea of yours that led me to the resolution. Under Inbox Folder Properties -last header Flags - Drafts was marked. I unmarked Drafts and now no more warning message and it doesn't open as Draft any longer.

Plus I appreciated you explaining a couple of other things to me.

Have a fabulous Day! CN