Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing "Web" Bar on Firefox Start Page

  • 4 respostas
  • 98 have this problem
  • 1 view
  • Last reply by alaskaace

more options

The "Web" menu bar, which contains links for searching Images, Videos, Maps, News, Shopping, and a pull-down menu for more...located just beneath the Tabs bar has disappeared from the Firefox 3.6.12 default home page with Google Search. All tool bars are checked in the View Menu.

How do I restore this tool/menu bar? Java and Flash are installed and working properly. Every other feature looks and functions well. (Windows XP)

The "Web" menu bar, which contains links for searching Images, Videos, Maps, News, Shopping, and a pull-down menu for more...located just beneath the Tabs bar has disappeared from the Firefox 3.6.12 default home page with Google Search. All tool bars are checked in the View Menu. How do I restore this tool/menu bar? Java and Flash are installed and working properly. Every other feature looks and functions well. (Windows XP)

All Replies (4)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r85
  2. Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

more options

Thank you for your quick reply and the detailed steps to help diagnose and hopefully correct this problem.

Flash has been upgraded to ver. 10.1.102.64. Java to JRE-6u22-windows-1586. The cache has been cleared. Safe Mode only allows the Default Theme. There are no offending cookies. The Troubleshooting instructions for extensions and themes and for plug-ins indicate that when the problem persists in Safe Mode, other causes are likely. The only outdated add-on was Quick Time, which was upgraded to ver. 7.68.75.0. Yet the problem persists with the Google "web" links failing to display in-line beneath the Tabs bar.

Interestingly, when making any searches using the Google search box, these missing links all appear in a vertical sidebar to the left of the screen, with only the link for "maps" missing.

Please advise. Thank you.

more options

To: Co-rel, et al,

After searching through the various links and articles regarding this matter, it is pleasing to report that the file name for the page that I wanted to restore is the "Mozilla Firefox Start Page," (http://www.google.ca/firefox?client=firefox-a&rls=org.mozilla:en-US:official) which contains the several "search operators" that I had referred to as "web menu bar" items.

I also discovered that an alternative "iGoogle Start Page" also contains these same items, plus the option to add "gadgets," such as Calendars with Clocks, CNN News, Local Weekly Weather Forecast, YouTube Videos, Horoscopes, and a host of other available gadgets that can be arranged according to user preferences. The option to modify Settings, use the Classic Display Settings or optional features is also available, as well as the option to make this the default start page. A Help link is also included. It is necessary to sign in, or to create an account to sign in, to use these option at http://www.google.com/ig.

It seems that I might have accidentally signed off of a similar page and lost the "search operators" that I had been attempting to restore. My restored page does not contain the former screen name (email address) that had appeared in the upper right side of my original page, nor the option to modify Settings, sign off or use Classic Displays, etc., which were also on the original page. Otherwise, the restored page is fundamentally the same as before; at least until I discover how to fully restore all of the other items from my lost default start page.

I hope that this final post offers some kind of help and/or assistance to anyone else who might be experiencing a similar problem. Searching on: 1) Mozilla Firefox Start Page or 2) iGoogle Start Page will display an assortment of links that will launch these respective start pages and provide instructions for modifying or expanding their uses.

Regards,

Doc10

Chauncey R. Black modificouno o

more options

Mickey Mouse Mozilla...I guess it's back to Internet Explorer....