We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since upgrading to Firefox 4, none of my previous passwords are saved and Firefox isn't offering to resave them. How do I fix that?

  • 1 resposta
  • 13 have this problem
  • 6 views
  • Last reply by cor-el

more options

Before the upgrade to Firefox 4 all my most used websites had my username and password saved. Since the upgrade though these saved details have disappeared and I have to enter my username/password every time and Firefox 4 doesn't offer to save them.

It's very frustrating.

Before the upgrade to Firefox 4 all my most used websites had my username and password saved. Since the upgrade though these saved details have disappeared and I have to enter my username/password every time and Firefox 4 doesn't offer to save them. It's very frustrating.

All Replies (1)

more options

Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode.

  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Permanent Private Browsing mode"

Websites remembering you and automatically log you in is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.