Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows media player files will not play. I downloaded the plug in but does not show up under plugins. Why won't it load?

more options

Whenever I try to play a wmv file through firefox it will not load. It was not a problem a few weeks ago. Under plugins it is saying I do not have windows media player. So I tried downloading it using the troubleshooting directions from firefox. But it still will not show up under plugins. Any help would be much appreciated.

Whenever I try to play a wmv file through firefox it will not load. It was not a problem a few weeks ago. Under plugins it is saying I do not have windows media player. So I tried downloading it using the troubleshooting directions from firefox. But it still will not show up under plugins. Any help would be much appreciated.

All Replies (3)

more options

np-mswmp in your Installed Plugins listing (in More system details to the right of your posting) is the Windows Media Player plugin for Firefox.

more options

Yes, I see that it is there. But it is not listed on my list of plugins under add ons on the tools menu.

more options

It appears as Npdsplay.dll in the Add-ons > Plugins tab.
Windows Media Player also uses the two Microsoft DRM plugins.

the-edmeister modificouno o