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?? re "final release channel" vs. "release update channel" for 6.0 -- can't get into Blackboard @ my school

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  • Last reply by SafeBrowser

pmoreau
pmoreau
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I have been trying to access my school's Blackboard website, but whenever I try to log in, I keep getting taken to a problem screen showing this message:

"Browser Check This browser is either non-validated or unsupported for use with the Learning System. It appears that you are using Firefox® Version Unknown browser. You can view the full list of supported browsers at our website."

Included as compatible are Firefox 3.5, 3.6, and "Final release channel". (The Blackboard version reads as 8.0.5, which I assume is service pack 5.) My (updated today) Firefox version is 6.0, "release update channel". Is there a difference between "final release channel" and "release update channel"? Can you help?? Thanks.

I have been trying to access my school's Blackboard website, but whenever I try to log in, I keep getting taken to a problem screen showing this message: "Browser Check This browser is either non-validated or unsupported for use with the Learning System. It appears that you are using Firefox® Version Unknown browser. You can view the full list of supported browsers at our website." Included as compatible are Firefox 3.5, 3.6, and "Final release channel". (The Blackboard version reads as 8.0.5, which I assume is service pack 5.) My (updated today) Firefox version is 6.0, "release update channel". Is there a difference between "final release channel" and "release update channel"? Can you help?? Thanks.

All Replies (1)

SafeBrowser
SafeBrowser
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Blackboard has not been updated in some time and will only use Firefox 3.5 (no longer supported or updated by Mozilla) and Firefox 3.6.

You can install Firefox Portable version to use only on that site and use your installed Firefox 6 for everything else. Firefox Portable is not produced by Mozilla (but is based on released versions of Firefox) and is not supported on this site; they have their own forum -- see below. Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your Firefox 6 settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.


Not related to your question, but...

You need to update some plug-ins: