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When I type my user name or password to get onto my banking account, different characters than what I type show up on screen.

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  • Last reply by cor-el

gr8eskps
gr8eskps
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When I try to access my online banking account through inputting my user name and password, what I type in for those shows up as numbers which are not what I type. If I type in letters, the screen shows numbers, etc., but not what I type. I have contacted my bank's online support, and they say it appears to be a server issue. All of my other accounts rather than my banking work fine and what I type is what I see on the screen.

When I try to access my online banking account through inputting my user name and password, what I type in for those shows up as numbers which are not what I type. If I type in letters, the screen shows numbers, etc., but not what I type. I have contacted my bank's online support, and they say it appears to be a server issue. All of my other accounts rather than my banking work fine and what I type is what I see on the screen.

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cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).