Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't open Mozilla Firefox because of a pop-up telling me I have a Virus. To eliminate the virus, I have to go purchase a $59.95 XP Antivirus 2012 that I can't afford, since I already have KASPERSKY protection. HELP!

more options

When I click on the Mozilla Firefox Icon to open the internet, I get a pop-up warning me that I have "22 critical system objects" (viruses?). When I try to eliminate them I am taken to a site asking me to spend $59.95 on your antivirus program. I have KASPERSKY and can't afford another antivirus program, but I can't get past this pop-up unless I buy it. HELP!!!

When I click on the Mozilla Firefox Icon to open the internet, I get a pop-up warning me that I have "22 critical system objects" (viruses?). When I try to eliminate them I am taken to a site asking me to spend $59.95 on your antivirus program. I have KASPERSKY and can't afford another antivirus program, but I can't get past this pop-up unless I buy it. HELP!!!

All Replies (2)

more options

I may not be a computer genius, but WHY AM I ASKED TO REPLY TO MY OWN QUESTION? WHERE ARE THE REPLIES WITH ANSWERS TO MY PROBLEM???

more options

This isn't a Firefox problem, it's a computer problem. Download and run Malwarebytes. That should help you out. And there are no replies because it's only been 7 minutes since you posted.

And don't buy whatever they're trying to sell you. It's a virus trying to steal your credit card information.

Harry_Seaward modificouno o