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How do I delete incorrect email autofill contacts?

  • 2 respostas
  • 3 have this problem
  • 4 views
  • Last reply by Lianewagner

Lianewagner
Lianewagner
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I have mistyped a number of email addresses, and also have peoples' old email addresses and now they all show up as choices in autofill. Simply highlighting the incorrect entry and pressing delete or pressing shift and delete does not delete it from autofill. Thanks.

I have mistyped a number of email addresses, and also have peoples' old email addresses and now they all show up as choices in autofill. Simply highlighting the incorrect entry and pressing delete or pressing shift and delete does not delete it from autofill. Thanks.

Chosen solution

Hi Lianewagner,

It's actually quite easy to remove entries from auto complete. You should take a look at the Form-autocomplete Knowledge Base article. It will give you all the information you need.

Hopefully this helps!

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All Replies (2)

Matt_G
Matt_G
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Chosen Solution

Hi Lianewagner,

It's actually quite easy to remove entries from auto complete. You should take a look at the Form-autocomplete Knowledge Base article. It will give you all the information you need.

Hopefully this helps!

Lianewagner
Lianewagner Question owner
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Thanks, yes, I had previously read the article. The unwanted email contacts do not disappear when I press delete. (They are removed from my address book). I suppose I could clear the entire history which would delete all of the autofill contacts, but I was hoping for a solution where I could just delete the unwanted ones. Note that I am having the difficulty only when emailing, not with web pages.