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Firefox crashes

  • 3 respostas
  • 9 have this problem
  • 5 views
  • Last reply by philipp

kjspooh
kjspooh
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Firefox has been crashing repeatedly, often several times an hour. When it first started crashing it was often when I was in a specific Gmail account (we have several), but now it doesn't make a difference where I'm at. I've gone through all the steps on the troubleshooting page, such as checking for updates in firefox, plugins, drivers, firewalls, etc. It also still crashes while in safe mode. What else can I do?

Firefox has been crashing repeatedly, often several times an hour. When it first started crashing it was often when I was in a specific Gmail account (we have several), but now it doesn't make a difference where I'm at. I've gone through all the steps on the troubleshooting page, such as checking for updates in firefox, plugins, drivers, firewalls, etc. It also still crashes while in safe mode. What else can I do?

All Replies (3)

philipp
philipp
  • Moderator
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hello, from the crash signature & the associated bug report it looks like the CovenantEyes internet filter on your system is triggering the crashes - can you uninstall this software & see if the crashes go away?

kjspooh
kjspooh Question owner
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If that's the issue I'll check with the Covenant Eyes support then, for a solution. Thanks!

philipp
philipp
  • Moderator
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you're welcome! you can also keep an eye on the firefox bug report - if there any more developments going on or if the issue is finally fixed you can find it here: bug #738661