Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

problem with scripts

  • 3 respostas
  • 3 have this problem
  • 13 views
  • Last reply by ellenelle

ellenelle
ellenelle
more options

Certain sites, most recently The Daily Show, will not load for me. I get a box that says:

"Warning: unresponsive script

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: resource://gre/modules/ConsoleAPIStorage.jsm:157

[Continue] [Stop script]"

Whether I click to continue or stop the script, nothing happens except that the box goes away and then comes up again. If I try to close the tab, it just hangs and then finally shows the box again.

Finally, Firefox just gets completely hung up, and I have to close it out with the task manager.

Meanwhile, everything runs fine in Internet Explorer.

Can anyone please help me solve this problem?

Thanks, Ellen

Certain sites, most recently The Daily Show, will not load for me. I get a box that says: "Warning: unresponsive script A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: resource://gre/modules/ConsoleAPIStorage.jsm:157 [Continue] [Stop script]" Whether I click to continue or stop the script, nothing happens except that the box goes away and then comes up again. If I try to close the tab, it just hangs and then finally shows the box again. Finally, Firefox just gets completely hung up, and I have to close it out with the task manager. Meanwhile, everything runs fine in Internet Explorer. Can anyone please help me solve this problem? Thanks, Ellen

Chosen solution

The safe mode suggestion gave me the idea to first try disabling Ad Blocker Plus. Et voilà! There it was. How evil, though, to make it so that you can't run the page at all without ads.

Ler a resposta no contexto 👍 0

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi ellenelle, could you test the site in Firefox's Safe Mode? This is a standard diagnostic for problems with add-ons.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Safe Mode (Diagnose Firefox issues using Troubleshoot Mode) using

Help > Restart with Add-ons Disabled

In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."

Doe the scripts work any better?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is DOM storage enabled?

You can check the value of the dom.storage.enabled pref on the about:config page.

You can also try to delete the webappsstore.sqlite file in the Firefox Profile Folder to remove all data (cookies) stored in DOM storage.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

You can try to reset Firefox and create a new profile.

ellenelle
ellenelle Question owner
more options

Chosen Solution

The safe mode suggestion gave me the idea to first try disabling Ad Blocker Plus. Et voilà! There it was. How evil, though, to make it so that you can't run the page at all without ads.