I get no video. It just leaves a blank box.
I only see a blank white box so I can't run any video. It shows a picture for about 2 seconds then the blank box appears. I just downloaded firefox and it installed.
All Replies (3)
Hi,
You can try to Disable one of the two Flash entries (preferably Shockwave Flash 11.4 r402) in Tools (Alt + T) > Add-ons > Plugins and check. You may also have to delete the pluginreg.dat file in the Firefox Profile Folder after exiting Firefox. To open the profile folder via Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.
Firefox Profile Folder & Files
If problems persist, please try to fully uninstall, and then reinstall the latest Flash player after exiting Firefox.
dumdidadida modificouno o
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
I need to talk to someone on how to fix this. Do you have a Telephone #?
Thanks...JIM