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Firefox health report page open but no data. Been running for weeks. Why nothing?

  • 6 respostas
  • 2 have this problem
  • 1 view
  • Last reply by crystal11

npharrison
npharrison
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I have loaded the health report page. All the headings of the various topics are there. But no data. I've been running firefox for years and this 22.00 for weeks or months. So why no data showing? Thank you.

I have loaded the health report page. All the headings of the various topics are there. But no data. I've been running firefox for years and this 22.00 for weeks or months. So why no data showing? Thank you.

Chosen solution

Please update to Firefox 23, then check your Health Report data again

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All Replies (6)

user633449
user633449
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Chosen Solution

Please update to Firefox 23, then check your Health Report data again

npharrison
npharrison Question owner
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Funnily enough I'd noticed in the About box about upgrade, so I've done it and no change - still headings but no data.

npharrison
npharrison Question owner
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Data is now there! Thanks for help. Browser running slower than expected (no sh*t). Now I've got to troubleshoot.

crystal11
crystal11
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I have the same problem, but was up-to-date with the browser version. I have had 23 since shortly after being notified of its availability.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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My Health Report is pretty limited in what it tells me (see attached). Do you have anything on the screen at all?

crystal11
crystal11
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I ended up leaving the tab open for around ten minutes, and it finally appeared.