Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Never remember password option fails to add site to Exceptions list

more options

In Firefox 24.0, I visit a website and enter username/password. Popup asks if I want to remember the password. I select Never Remember Password for this Site. I logout and log back-in. After entering username/password, I'm asked again if I want to Remember Password.

Privacy tab: Always use private browsing mode is unchecked

Security tab: when I click Exceptions, there is nothing showing in the popup window

How do I get FF to add the website to the exceptions list so it will stop asking if I want to Remember Password everytime I visit the site?

In Firefox 24.0, I visit a website and enter username/password. Popup asks if I want to remember the password. I select Never Remember Password for this Site. I logout and log back-in. After entering username/password, I'm asked again if I want to Remember Password. Privacy tab: Always use private browsing mode is unchecked Security tab: when I click Exceptions, there is nothing showing in the popup window How do I get FF to add the website to the exceptions list so it will stop asking if I want to Remember Password everytime I visit the site?

Chosen solution

Figured it out. Seems https sites are handled differently in the newer FF versions. To the left of the address in the address bar is a key. When I click the key, it asks if I want to remember the password. If I choose to never remember the password, it will then add the site to the exceptions list.

I sure didn't see anything about this new feature when I searched Support prior to entering my question. Was there a web page I overlooked?

Ler a resposta no contexto 👍 0

All Replies (3)

more options

Chosen Solution

Figured it out. Seems https sites are handled differently in the newer FF versions. To the left of the address in the address bar is a key. When I click the key, it asks if I want to remember the password. If I choose to never remember the password, it will then add the site to the exceptions list.

I sure didn't see anything about this new feature when I searched Support prior to entering my question. Was there a web page I overlooked?

more options

In case you are using "Clear history when Firefox closes":

  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

more options

Password Manager settings

Firefox will remember passwords by default. You may have disabled this feature, or told Firefox to never remember passwords for a particular site.

At the top of the Firefox window, click on the Firefox button and then select Options . Select the Security panel. If it isn't already check marked, check Remember passwords for sites. To the right of Remember passwords for sites, click the Exceptions… button . Make sure that the site you're trying to log in to isn't in the list. If it is, select the entry and click Remove. Click Close. Click OK to close the Options window .