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firefox won't let me run and executable from the website-it wants to save it

  • 3 respostas
  • 5 have this problem
  • 7 views
  • Last reply by chilidog

chilidog
chilidog
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Looks like I lost all this information when I clicked to install the troubleshooter???

again-- problem is I deleted old Internet Explorer and tried to install I.E. 8. With Firefox, I can't click download and choose run. When I click download I can only save.

The saved download doesn't produce a file that works (it just tries to install I.E. , cleans off old files and restarts the PC OVER AND OVER.)

I would like the choice to RUN a file instead of saving but I can't find out how to get this option back.

I disabled all plugins, add ons, looked for possible limiting causes in Firefox to disable. STILL--I have NO CHOICE.

Maybe this plea for help won't fix my problem and I will have to REPAIR windows--hate to risk it--I would have to back everything up, etc.

Hopefully a simple answer to this question will solve my problem.

Thank you to all who consider my question. I appreciate your time.

Libby

Looks like I lost all this information when I clicked to install the troubleshooter??? again-- problem is I deleted old Internet Explorer and tried to install I.E. 8. With Firefox, I can't click download and choose run. When I click download I can only save. The saved download doesn't produce a file that works (it just tries to install I.E. , cleans off old files and restarts the PC OVER AND OVER.) I would like the choice to RUN a file instead of saving but I can't find out how to get this option back. I disabled all plugins, add ons, looked for possible limiting causes in Firefox to disable. STILL--I have NO CHOICE. Maybe this plea for help won't fix my problem and I will have to REPAIR windows--hate to risk it--I would have to back everything up, etc. Hopefully a simple answer to this question will solve my problem. Thank you to all who consider my question. I appreciate your time. Libby

All Replies (3)

Nellus
Nellus
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Also we can tru to create a new profile Profile Manager - Create, remove or switch Firefox profiles

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Firefox won't run a file directly when downloading, but you need to download the file and save it to your computer. This is done for security reasons to allow anti-virus to scan the file properly.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work properly.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps to save the IE installer.

chilidog
chilidog Question owner
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Hi--

Thanks for the response. I was sure I used to have the choice to run or save when I started using Firefox and somehow I lost it with one of my adjustments. Forgot how or what I did!

Before going back to Microsoft to try that I.E. program file again, I tried one more time to run it. That was the 5th time I tried to install I.E. from the saved file --and it worked!

However, after that I tried to download an executable file from malwarebytes--- with and without my Kaspersky internet security program on--- the file RAN automatically anyway instead of insisting on SAVING!

Maybe this was a microsoft issue?

I am relieved that all is settled. Always try things 3 or more times is the rule with computers, right?

But thanks for the tips--I may need them someday. Likewise the Safe mode w/ network support tip.

ALSO--The page you referred me to was one I hadn't found with my own searching--it was much much better than the others. I bookmarked it.

Thanks again...