How do I remove "engageya" content from showing up on any page I visit with Firefox?
I keep getting "You might enjoy reading:" and a whole bunch of article links inserted at top of every web page I visit. It Couses the page to jump around a bit while trying to navigate. It also insert links to random words which go nowhere useful. Apparently this is driven by "engageya" but I do not find an addon or extension to disable. How can this irritation be removed? Thanks, Steve...
Chosen solution
those 2 extensions are probably malicious:
- HQTotalS Version: 0.94.23 Enabled: true ID: ee5ad154-f909-4cc0-aa51-d7e94e3fb0af@36204afd-f43e-4917-9c71-8384e2e4d3ad.com
- MediaPlayerEnhance Version: 0.94.93 Enabled: true ID: 0c822a17-a68f-4066-9257-d229458d21ca@9c178d17-dc61-4aaf-b2da-1425ac7300ac.com
i'd also recommend running a scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Troubleshoot Firefox issues caused by malware
Ler a resposta no contexto 👍 0All Replies (4)
hello, could you go to the firefox menu 
> help 
> troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Here is the info: Thanks....
Application Basics
Name: Firefox Version: 29.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adobe Acrobat - Create PDF Version: 2.0 Enabled: true ID: web2pdfextension@web2pdf.adobedotcom
Name: Bluhell Firewall Version: 2.1 Enabled: true ID: {6BB5760D-F97E-421B-AF5B-8457A90C3CED}
Name: HQTotalS Version: 0.94.23 Enabled: true ID: ee5ad154-f909-4cc0-aa51-d7e94e3fb0af@36204afd-f43e-4917-9c71-8384e2e4d3ad.com
Name: MediaPlayerEnhance Version: 0.94.93 Enabled: true ID: 0c822a17-a68f-4066-9257-d229458d21ca@9c178d17-dc61-4aaf-b2da-1425ac7300ac.com
Name: HP Smart Web Printing Version: 4.51 Enabled: false ID: smartwebprinting@hp.com
Name: McAfee SiteAdvisor Version: 3.6.6 Enabled: false ID: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20140421221237 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140421221237 browser.startup.homepage_override.mstone: 29.0 dom.mozApps.used: true extensions.lastAppVersion: 29.0 font.internaluseonly.changed: false network.cookie.prefsMigrated: true places.database.lastMaintenance: 1399488665 places.history.expiration.transient_current_max_pages: 100564 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Brother_MFC-J615W_Printer.print_bgcolor: false print.printer_Brother_MFC-J615W_Printer.print_bgimages: false print.printer_Brother_MFC-J615W_Printer.print_colorspace: print.printer_Brother_MFC-J615W_Printer.print_command: print.printer_Brother_MFC-J615W_Printer.print_downloadfonts: false print.printer_Brother_MFC-J615W_Printer.print_duplex: 1082415104 print.printer_Brother_MFC-J615W_Printer.print_edge_bottom: 0 print.printer_Brother_MFC-J615W_Printer.print_edge_left: 0 print.printer_Brother_MFC-J615W_Printer.print_edge_right: 0 print.printer_Brother_MFC-J615W_Printer.print_edge_top: 0 print.printer_Brother_MFC-J615W_Printer.print_evenpages: true print.printer_Brother_MFC-J615W_Printer.print_footercenter: print.printer_Brother_MFC-J615W_Printer.print_footerleft: &PT print.printer_Brother_MFC-J615W_Printer.print_footerright: &D print.printer_Brother_MFC-J615W_Printer.print_headercenter: print.printer_Brother_MFC-J615W_Printer.print_headerleft: &T print.printer_Brother_MFC-J615W_Printer.print_headerright: &U print.printer_Brother_MFC-J615W_Printer.print_in_color: true print.printer_Brother_MFC-J615W_Printer.print_margin_bottom: 0.5 print.printer_Brother_MFC-J615W_Printer.print_margin_left: 0.5 print.printer_Brother_MFC-J615W_Printer.print_margin_right: 0.5 print.printer_Brother_MFC-J615W_Printer.print_margin_top: 0.5 print.printer_Brother_MFC-J615W_Printer.print_oddpages: true print.printer_Brother_MFC-J615W_Printer.print_orientation: 0 print.printer_Brother_MFC-J615W_Printer.print_page_delay: 50 print.printer_Brother_MFC-J615W_Printer.print_paper_data: 1 print.printer_Brother_MFC-J615W_Printer.print_paper_height: 11.00 print.printer_Brother_MFC-J615W_Printer.print_paper_name: print.printer_Brother_MFC-J615W_Printer.print_paper_size_type: 0 print.printer_Brother_MFC-J615W_Printer.print_paper_size_unit: 0 print.printer_Brother_MFC-J615W_Printer.print_paper_width: 8.50 print.printer_Brother_MFC-J615W_Printer.print_plex_name: print.printer_Brother_MFC-J615W_Printer.print_resolution: 0 print.printer_Brother_MFC-J615W_Printer.print_resolution_name: print.printer_Brother_MFC-J615W_Printer.print_reversed: false print.printer_Brother_MFC-J615W_Printer.print_scaling: 1.00 print.printer_Brother_MFC-J615W_Printer.print_shrink_to_fit: true print.printer_Brother_MFC-J615W_Printer.print_to_file: false print.printer_Brother_MFC-J615W_Printer.print_unwriteable_margin_bottom: 0 print.printer_Brother_MFC-J615W_Printer.print_unwriteable_margin_left: 0 print.printer_Brother_MFC-J615W_Printer.print_unwriteable_margin_right: 0 print.printer_Brother_MFC-J615W_Printer.print_unwriteable_margin_top: 0 print.printer_PaperPort_Image_Printer.print_bgcolor: false print.printer_PaperPort_Image_Printer.print_bgimages: false print.printer_PaperPort_Image_Printer.print_colorspace: print.printer_PaperPort_Image_Printer.print_command: print.printer_PaperPort_Image_Printer.print_downloadfonts: false print.printer_PaperPort_Image_Printer.print_duplex: 1082415104 print.printer_PaperPort_Image_Printer.print_edge_bottom: 0 print.printer_PaperPort_Image_Printer.print_edge_left: 0 print.printer_PaperPort_Image_Printer.print_edge_right: 0 print.printer_PaperPort_Image_Printer.print_edge_top: 0 print.printer_PaperPort_Image_Printer.print_evenpages: true print.printer_PaperPort_Image_Printer.print_footercenter: print.printer_PaperPort_Image_Printer.print_footerleft: &PT print.printer_PaperPort_Image_Printer.print_footerright: &D print.printer_PaperPort_Image_Printer.print_headercenter: print.printer_PaperPort_Image_Printer.print_headerleft: &T print.printer_PaperPort_Image_Printer.print_headerright: &U print.printer_PaperPort_Image_Printer.print_in_color: true print.printer_PaperPort_Image_Printer.print_margin_bottom: 0.5 print.printer_PaperPort_Image_Printer.print_margin_left: 0.5 print.printer_PaperPort_Image_Printer.print_margin_right: 0.5 print.printer_PaperPort_Image_Printer.print_margin_top: 0.5 print.printer_PaperPort_Image_Printer.print_oddpages: true print.printer_PaperPort_Image_Printer.print_orientation: 0 print.printer_PaperPort_Image_Printer.print_page_delay: 50 print.printer_PaperPort_Image_Printer.print_paper_data: 1 print.printer_PaperPort_Image_Printer.print_paper_height: 11.00 print.printer_PaperPort_Image_Printer.print_paper_name: print.printer_PaperPort_Image_Printer.print_paper_size_type: 0 print.printer_PaperPort_Image_Printer.print_paper_size_unit: 0 print.printer_PaperPort_Image_Printer.print_paper_width: 8.50 print.printer_PaperPort_Image_Printer.print_plex_name: print.printer_PaperPort_Image_Printer.print_resolution: 0 print.printer_PaperPort_Image_Printer.print_resolution_name: print.printer_PaperPort_Image_Printer.print_reversed: false print.printer_PaperPort_Image_Printer.print_scaling: 1.00 print.printer_PaperPort_Image_Printer.print_shrink_to_fit: true print.printer_PaperPort_Image_Printer.print_to_file: false print.printer_PaperPort_Image_Printer.print_unwriteable_margin_bottom: 0 print.printer_PaperPort_Image_Printer.print_unwriteable_margin_left: 0 print.printer_PaperPort_Image_Printer.print_unwriteable_margin_right: 0 print.printer_PaperPort_Image_Printer.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1398902685
Graphics
Adapter Description: AMD M880G with ATI Mobility Radeon HD 4200 Adapter Drivers: atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 320 Device ID: 0x9712 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. DirectWrite Enabled: false (6.2.9200.16492) Driver Date: 8-4-2009 Driver Version: 8.635.0.0 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 9 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD M880G with ATI Mobility Radeon HD 4200 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3
NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSUTIL Expected minimum version: 3.16 Version in use: 3.16
Chosen Solution
those 2 extensions are probably malicious:
- HQTotalS Version: 0.94.23 Enabled: true ID: ee5ad154-f909-4cc0-aa51-d7e94e3fb0af@36204afd-f43e-4917-9c71-8384e2e4d3ad.com
- MediaPlayerEnhance Version: 0.94.93 Enabled: true ID: 0c822a17-a68f-4066-9257-d229458d21ca@9c178d17-dc61-4aaf-b2da-1425ac7300ac.com
i'd also recommend running a scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
philipp modificouno o
Thanks for the information. adwcleaner found a bunch of stuff. Thanks again.