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I found my firefox profile. How do I take back to the browser?

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  • Mbohovái ipaháva guigs

J.D.MAYA
J.D.MAYA
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Mozilla does not warn or explains what will happen if or when someone clicks: "Refresh Firefox".!!! Mozilla does not explain what happens when someone chooses to have a "New Profile". Mozilla did not say that after clicking "Refresh Firefox" it automatically replaced the user firefox version at the time, Ex: mine was 26.0 and after clicking: "Refresh Firefox" the version was changed or 'updated' to 35.0.1 After clicking "Refresh Firefox" I found myself without any passwords, bookmarks, history etc... So what good was to click: "Refresh Firefox". Mozilla should explain in advance the purpose of using "Refresh Firefox". Of course it was not my desire, intention or decision to change versions; I wanted to keep the same version. It was when I was watching "YouTube" and it had no sound that it suggested to check with the browser, 'biggest mistake I've ever made.!!!! Today is Feb.17.2015 and I clicked: "Refresh Firefox" on Jan.25.2015 And there is no one or any help available to restore the PROFILE. I can find where the Profile but I lack any computer savvy to integrate to the way it was, before. There is no software that could put it back, or downloads to fix it. I do not know how to continue after finding the PROFILE". I want the old profile" back; I do not need a new profile now that I understand, just a bit too late what it is. I cannot afford: Tech Support at this time.

Mozilla does not warn or explains what will happen if or when someone clicks: "Refresh Firefox".!!! Mozilla does not explain what happens when someone chooses to have a "New Profile". Mozilla did not say that after clicking "Refresh Firefox" it automatically replaced the user firefox version at the time, Ex: mine was 26.0 and after clicking: "Refresh Firefox" the version was changed or 'updated' to 35.0.1 After clicking "Refresh Firefox" I found myself without any passwords, bookmarks, history etc... So what good was to click: "Refresh Firefox". Mozilla should explain in advance the purpose of using "Refresh Firefox". Of course it was not my desire, intention or decision to change versions; I wanted to keep the same version. It was when I was watching "YouTube" and it had no sound that it suggested to check with the browser, 'biggest mistake I've ever made.!!!! Today is Feb.17.2015 and I clicked: "Refresh Firefox" on Jan.25.2015 And there is no one or any help available to restore the PROFILE. I can find where the Profile but I lack any computer savvy to integrate to the way it was, before. There is no software that could put it back, or downloads to fix it. I do not know how to continue after finding the ''PROFILE". I want the ''old profile" back; I do not need a new profile now that I understand, just a bit too late what it is. I cannot afford: Tech Support at this time.

Opaite Mbohovái (5)

guigs
guigs
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Hi J.D.MAYA, Understood. There will be a folder on your desktop titled "Old Firefox Data" and the instructions on how to restore this information is bellow:

J.D.MAYA
J.D.MAYA Porandu apoha
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The answer I have just received is no good. This problem should have never HAPPENED.!!!! All I find "like it is engraved in stone" is the present "Mozilla Firefox Profile". If someone really knows how, then I gladly let him/her take remote control of my computer and solve the issue.

the-edmeister
the-edmeister
  • Moderator
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See this support article - https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings#w_what-does-the-reset-feature-do

J.D.MAYA
J.D.MAYA Porandu apoha
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I followed every step and nothing happens. Please tell MOZILLA TO FIX IT. Let some 'High Powered Staff Member working for MOZILLA to come up with a download that will fix this issue.

guigs
guigs
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I understand that this is frustrating, however Mozilla does not offer live help for their products. Support is a community and minimal staff resource for users that use Mozilla products with limited resources.

I would be happy to give more detailed instructions on how to copy the profile data from the "Old Firefox Data" folder into a new one.

Steps: Note copying the data into the current profile at your own risk. See the Profile manager on how to create a new profile: Profile Manager - Create, remove or switch Firefox profiles

  1. In your current installation of Firefox open Firefox:
  2. Put this into the url bar: about:support
  3. Click under profile on Show Folder. This will open the Firefox profile folder # Open the Old Firefox Data folder right next to it in a new window.
  4. Close Firefox
  5. Highlight these files from the Old Firefox Data file:

Files: 

   cert8.db
   chromeappsstore.sqlite
   content-prefs.sqlite
   cookies.sqlite
   formhistory.sqlite
   key3.db
   logins.json (Firefox 32 and above)
   mimeTypes.rdf
   permissions.sqlite
   persdict.dat
   places.sqlite
   signons.sqlite (Firefox 31 and below)
   signons3.txt (if exists)
   webappsstore.sqlite


Folders: 

   bookmarkbackups
   chrome (if it exists)
   searchplugins (if it exists)
  1. Paste them into the profile folder
  2. Replace the files


Start Firefox.