We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Eheka Pytyvõha

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Kuaave

Hello, what is going on with the administrator ?

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I attempt to use ad ons and I get a message that the device administrator won't allow me to install add ons. I just recently had Firefox customized with my ad ons with no resistance. Could I please get a update on this issue. I recently did a factory reset on my device and am just now getting back to reinstall the app. Thanks and I await your response. Dennis Collins aka bitdude

I attempt to use ad ons and I get a message that the device administrator won't allow me to install add ons. I just recently had Firefox customized with my ad ons with no resistance. Could I please get a update on this issue. I recently did a factory reset on my device and am just now getting back to reinstall the app. Thanks and I await your response. Dennis Collins aka bitdude

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Hi, exact details may vary depending on your particular device, but since you did a factory reset, you might need to recheck your settings. On your device, go to Settings > Security > Unknown sources, and make sure that 'Allow installation of apps from unknown sources' is selected.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!