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How to recover bookmarks after doing a reinstallation without a prior deletion - in which directory do I fetch the bookmarks ?

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

Digit
Digit
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Hello,

I am posting this using IE as my browser. But my main browser is FF.

I cannot open FF as it says that my profile is corrupted or deleted. I had a browser hijack (MySearchDial) a month or so ago and proceeded to remove the malware according to the methods suggested by the various help sources.

However, even after removal, as directed, my AV - HitmanPro - kept detecting MySearchDial as a threat to my system. Every day I would follow the HitmanPro suggestions but these "threats" would reappear the next day again and I would repeat the procedure. I contacted Hitman support and I was given the following procedure : 

Please open Windows Explorer and go to this folder: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\7ywjmwze.default\

Do you see the file 'prefs.js' there? If yes, please remove it manually.

Reboot your computer and scan again with HitmanPro.

I cannot remember rightly, but I may have deleted the "7ywj ... " file.

I have screen shots of what I have now but I know I have a different file containing the "7ywj ... " code in it which was not there before.

At any rate, since tis morning when I carried out this procedure, I cannot access FF. I have no problem uninstallin FF and doing a complete reinstall, however I want to recover my bookmarks that I had and want to kow where these would be stored. If I can recover these, I will then uninstall, reinstall and replace the file I will have saved earlier.

I thank you for your help.

Best regards

Digit

Hello, I am posting this using IE as my browser. But my main browser is FF. I cannot open FF as it says that my profile is corrupted or deleted. I had a browser hijack (MySearchDial) a month or so ago and proceeded to remove the malware according to the methods suggested by the various help sources. However, even after removal, as directed, my AV - HitmanPro - kept detecting MySearchDial as a threat to my system. Every day I would follow the HitmanPro suggestions but these "threats" would reappear the next day again and I would repeat the procedure. I contacted Hitman support and I was given the following procedure : Please open Windows Explorer and go to this folder: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\7ywjmwze.default\ Do you see the file 'prefs.js' there? If yes, please remove it manually. Reboot your computer and scan again with HitmanPro. I cannot remember rightly, but I may have deleted the "7ywj ... " file. I have screen shots of what I have now but I know I have a different file containing the "7ywj ... " code in it which was not there before. At any rate, since tis morning when I carried out this procedure, I cannot access FF. I have no problem uninstallin FF and doing a complete reinstall, however I want to recover my bookmarks that I had and want to kow where these would be stored. If I can recover these, I will then uninstall, reinstall and replace the file I will have saved earlier. I thank you for your help. Best regards Digit

All Replies (3)

Digit
Digit Question owner
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Here are the screenshots

finitarry
finitarry
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If you have a system checkpoint saved, you might be able to recover the profile, and therefore the bookmarks, but if not, and if you did not make a backup copy of the bookmarks outside the profile, then you are out of luck. From your screenshots, what you removed was the whole profile. 

System Restore is described here:
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You would have to use an undelete utility if you removed the default Firefox profile folder and didn't create a backup of your personal data.