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TB31 freezes when I start typing an email address

  • 2 replies
  • 5 have this problem
  • 10 views
  • Last reply by Scott Mele

Scott Mele
Scott Mele
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I recently upgraded to TB31 from 17, Running XPpro-SP3. When I type the first letter in the TO: field, TB freezes for a few minutes. I can sometimes reboot to clear this for a couple of emails, but then it starts freezing again. This is so annoying and time-consuming, I have to use Gmail for my outgoing email. Help!

I recently upgraded to TB31 from 17, Running XPpro-SP3. When I type the first letter in the TO: field, TB freezes for a few minutes. I can sometimes reboot to clear this for a couple of emails, but then it starts freezing again. This is so annoying and time-consuming, I have to use Gmail for my outgoing email. Help!

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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I don't have an answer for you, only a couple of things to try.

1. Restart With add-ons disabled from the helkp menu. I don't expect much, but it might work.

2. Restart your computer in safe mode. Instructions for Windows XP

Please report back the results.

Scott Mele
Scott Mele Question owner
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Matt, Thanks for your response to this question (both postings).

I tried: Restart with add-ons disabled--no joy XP safe mode, TB add-ons disabled--no joy. Downloded TB24.7 from archives--*Poof* problem solved. - 

  I have been using Mozilla since about 1996.  The TB31 update has caused me to spend the most time troubleshooting since then. There were several other 'glitches" that I had chased down, such as default printer and other issues earlier this week.
  I'm not a programmer (last programming I did was Fortan IV on an IBM 360), but I'm an experienced computer user.  I also run TB31 on my windows 8.1 ultrabook without problems.
  My gut feeling on this particular issue is the system requirements. The problems occurred on a desktop, XPpro-SP3, 1.2gb single-core processor, 2Gb RAM.  Although this is within the published system requirements, I think there may be some issues there.