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I used to be able to navigate to a site by clicking in the own arrow on the main text entry window at the top - this no longer works since I upgraded to ver 31.

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  • Last reply by FredMcD

ndtking
ndtking
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I can click on the down arrow and see sites I have been to, but I can't navigate to these sites by clicking on a site in the list. Nothing happens

I can click on the down arrow and see sites I have been to, but I can't navigate to these sites by clicking on a site in the list. Nothing happens

All Replies (2)

guigs
guigs
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That should not happen. Can you please disable you extensions and restart Firefox to see if this temporarily resolves the issue?

If not please try to reset Firefox. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.