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I am using FF version 32.0.3 and using Windows 7 Adobe Flash Keeps Crashing. Also using the latest version of flash still keeps crashing. Why?

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  • 20 have this problem
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  • Last reply by FredMcD

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Why Adobe Flash keep crashing on my FF version 32.0.3 and Adobe Flash is up to date?

Why Adobe Flash keep crashing on my FF version 32.0.3 and Adobe Flash is up to date?

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Adobe Flash Player Help


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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I did that, it worked an hour or two then it crashed again. That didn't solve the problem. If this doesn't get fixed I may start using Chrome more.

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Youtube videos don't buffer properly and will hang when trying to buffer at certain points, requiring a page refresh.

All BBC iPlayer videos (and BBC website videos) lag/hang for a second when pressing Play/Pause or selecting a volume level. Does not happen in Chrome. Changing hardware accel in Flash does nothing.

http://www.bbc.co.uk/iplayer http://www.bbc.co.uk/sport/0/football/29424233

Firefox 32.0.3 - 15.0.0.152

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it worked an hour or two then it crashed again

But it is better, on we go.


Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:

(See this Adobe blog post for technical details about Flash protected mode.)


For recent updates for Adobe Shockwave Flash, please update your version to 14. Please refer to the security updates and Adobe Security Bulletin for more information.

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