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When sending group emails, those with 'xtra' addresses are not delivered.

  • 2 replies
  • 1 has this problem
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  • Last reply by rosepeople

rosepeople
rosepeople
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I send out newsletters to many different people, and have just found out that all those with 'xtra' email addresses are not receiving their newsletters, although everyone else in the group is.

I send out newsletters to many different people, and have just found out that all those with 'xtra' email addresses are not receiving their newsletters, although everyone else in the group is.

Chosen solution

They aren't getting the newsletter at all, as in also not on their primary address? Or are they getting the newsletter on the primary address, but not on the extra address?

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Onno Ekker
Onno Ekker
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Chosen Solution

They aren't getting the newsletter at all, as in also not on their primary address? Or are they getting the newsletter on the primary address, but not on the extra address?

rosepeople
rosepeople Question owner
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The newsletters are not getting through at all. Now that I know of the problem, at present I have to send more than 20 newsletters individually.