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I cannot upgrade version 42.0. Why won't the 44.01 install not replace version 42.0?

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  • Last reply by FredMcD

Verm
Verm
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I keep getting the separate notification window that there is a new 43.01 version even after I've supposedly installed 44.01 64-bit.

O/S: Win7Pro

After relaunching Firefox after installing the version upgrade (44.01), the 'Help --> About' panel still shows 42.0 and I continue to receive that there is a new version available.

I keep getting the separate notification window that there is a new 43.01 version even after I've supposedly installed 44.01 64-bit. O/S: Win7Pro After relaunching Firefox after installing the version upgrade (44.01), the 'Help --> About' panel still shows 42.0 and I continue to receive that there is a new version available.

Chosen solution

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox program folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD Firefox program folders when you are done.


edit: added Program word as users would have very easily deleted their Profile(s) if they were to find and delete "any Mozilla or Firefox" folder as suggested.

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All Replies (2)

Verm
Verm Question owner
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I eventually figured out that installing the 64-bit version triggers the 'upgrade' condition in the wizard but does not actually replace the 32bit version.

Upon reviewing processes in memory, I discovered that I had been using the 32bit version and have to stick with the 32bit version even though my Windows machine will support 64bit applications.

FredMcD
FredMcD
more options

Chosen Solution

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox program folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD Firefox program folders when you are done.


edit: added Program word as users would have very easily deleted their Profile(s) if they were to find and delete "any Mozilla or Firefox" folder as suggested.

Modified by James