Flash player crashes every single time!!
Hi Support, I normally can use the flash player without too many problems, but recently I have an issue that it NEVER works anymore. All websites which use the flash player for movies will now show that the flash player craches, every single time! This has never happened before for me. I have tried resetting firefox, reinstalling flash player to newest version, checking/unchecking the security option in the flash player security settings. Nothing works.
I am using Windows 7 by the way.
All Replies (4)
There is a support page from Mozilla about this problem.
Since your Flash Player is up-to-date according to the version number, you should try disabling the hardware acceleration (described in the support article).
I am unable to try disabling the hardware acceleration because the flash player crashes immediately. Hence there is nothing to right click on. I tried everything else, nothing works..any tips or ideas would be appreciated, thanks.
Try to use the settings manager to disable the hardware acceleration. (click Start > Settings > Control Panel > Flash Player on Windows)
You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:
- make sure you have the latest Flash version:
http://www.adobe.com/special/products/flashplayer/fp_distribution3.html - check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Windows Vista and later)
https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox - disable hardware acceleration in the Flash plugin
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html - disable hardware acceleration in Firefox
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
See also: