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Netskope dialog box never goes away

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by SidSmokes

SidSmokes
SidSmokes
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A dialog box keeps asking me to "restart Firefox to complete Netskope Client Configuration" never goes away. Clicking either the X or OK restarts Firefox but the Netskope dialog box returns. Why is this happening and how do I fix this? Thanks

A dialog box keeps asking me to "restart Firefox to complete Netskope Client Configuration" never goes away. Clicking either the X or OK restarts Firefox but the Netskope dialog box returns. Why is this happening and how do I fix this? Thanks
Attached screenshots

All Replies (3)

FredMcD
FredMcD
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First, totally remove Netskope. Then get the full current installer.

SidSmokes
SidSmokes Question owner
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I think that's a great idea, but I don't know where it is so that I can remove it. It's not in the list of add-ons or extensions. Any suggestions?

SidSmokes
SidSmokes Question owner
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Nevermind, I found it in my installed programs in the control panel. I'll remove it there and see if that solves the problem.