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how can I log in to my Xfinity Comcast account

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

MaciTop
MaciTop
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I cannot get into my acct. It appears there is an issue with Xfinity, Norton Suite software and Mozilla Firefox. Xfinity cannot fix it!!! Norton Suite cannot fix it!! I am hoping n praying that u can. The Mozilla error is:. Mozilla_PKIX_error_key_pinning_failure. Another error msg:. SSL error bad cert domain. What it should be connecting to is:. mtxfinity.com/?cid=cust (to access my Xfinity account.

I cannot get into my acct. It appears there is an issue with Xfinity, Norton Suite software and Mozilla Firefox. Xfinity cannot fix it!!! Norton Suite cannot fix it!! I am hoping n praying that u can. The Mozilla error is:. Mozilla_PKIX_error_key_pinning_failure. Another error msg:. SSL error bad cert domain. What it should be connecting to is:. mtxfinity.com/?cid=cust (to access my Xfinity account.

All Replies (1)

FredMcD
FredMcD
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I was redirected to; https://www.xfinity.com/ Try this link out.

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites