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Channel 4 - A Digital Rights Error (3343) Has Occured

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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This is the only browser I get this error on. Trust me, I've tried them all. Channel 4 offers no help and I can watch flash video fine on other websites so I don't know what to try. I do know that when I click the top it asks me every time if I want to enable flash and when I click yes nothing happens. Refreshing does nothing except untick "remember this decision" and flash is listed as always active in add ons. It's as if that page doesn't think flash is enabled but refuses to enable it.

(I just want to watch gogglebox in peace)

(Before you ask yes I disabled my adblock and pop up blocker)

This is the only browser I get this error on. Trust me, I've tried them all. Channel 4 offers no help and I can watch flash video fine on other websites so I don't know what to try. I do know that when I click the top it asks me every time if I want to enable flash and when I click yes nothing happens. Refreshing does nothing except untick "remember this decision" and flash is listed as always active in add ons. It's as if that page doesn't think flash is enabled but refuses to enable it. (I just want to watch gogglebox in peace) (Before you ask yes I disabled my adblock and pop up blocker)

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Please provide public link(s) (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}