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The radio player is no longer working after a refresh of Firefox. I have no sound now when I attempt to stream a radio station.

  • 5 replies
  • 1 has this problem
  • 17 views
  • Last reply by gfennell

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I had to recently refresh Firefox to solve a different problem and now since doing that I have no sound when I try to stream radio station on the Radio Player. The Radio player open when I click on Listen Live but there is no sound. The sound works for any other function, such as videos but not on Radio Player.

I had to recently refresh Firefox to solve a different problem and now since doing that I have no sound when I try to stream radio station on the Radio Player. The Radio player open when I click on Listen Live but there is no sound. The sound works for any other function, such as videos but not on Radio Player.

All Replies (5)

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Hi gfennell, There are 3 things that I can think of. 1. Is the sound muted on the tab? 2. Is the site blocked/allowed in permissions? 3. You can temporarily exempt Content Blocking of that site.

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Thanks for the reply but none of these apply. The sound isn't muted and the site isn't blocked. The radio player simply doesn't play. When I click on the Play button nothing happens. It always worked fine up until I recently refreshed Firefox and now it hasn't worked since. I can play audio and video clips on this site and they play fine but when I try to listen live and it opens the radio player it doesn't work.

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Try clearing the Cookies & Site Data for that site. Visit the site. Click on the left end of the address bar. At the bottom, select Clear Cookies and Site Data. A window will open listing the site(s). Click Remove. Otherwise, have you added an adblocker? Most web radio stations won't play unless you disable adblocking or whitelist the site.

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After you Clear Cookies and Site Data, refresh the tab.

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Finally got it working. Thanks for your help.