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Firefox crashes after a few seconds of use

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

Vivek Ayer
Vivek Ayer
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I have been having this problem for a while. I've got the latest version as of this writing 71.0 (64 bit) running on a Windows 10 Dell laptop. Firefox opens and works for a while but closes without any error dialog or message within a minute of use

I have been having this problem for a while. I've got the latest version as of this writing 71.0 (64 bit) running on a Windows 10 Dell laptop. Firefox opens and works for a while but closes without any error dialog or message within a minute of use

Chosen solution

Creating a new Firefox profile and starting with that appears to have solved the problem. FF is not crashing anymore. Thanks

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All Replies (3)

FredMcD
FredMcD
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At least two issues have been identified for Firefox 71 on Windows:

(1) Old files from Comodo security software Firefox may crash instantly with older versions of this file present: C:\Windows\system32\iseGuard64.dll

(2) Old Logitech camera driver software I don't know the file name to look for but you would want to update the software. https://support.mozilla.org/questions/1274407

Vivek Ayer
Vivek Ayer Question owner
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Chosen Solution

Creating a new Firefox profile and starting with that appears to have solved the problem. FF is not crashing anymore. Thanks

FredMcD
FredMcD
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That was very good work. Well Done.