Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I had to de-install and re-install firefox, how do I replace my bookmarks?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Something happened to my browser over the weekend and I lost the ability to use tabs and my homepage was screwed up. I was advised to de-install and re-install firefox. When I did, my bookmarks were all gone. How do I get them from my old firefox to the new one.

Something happened to my browser over the weekend and I lost the ability to use tabs and my homepage was screwed up. I was advised to de-install and re-install firefox. When I did, my bookmarks were all gone. How do I get them from my old firefox to the new one.

Chosen solution

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options