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Thunderbird does not remember saved passwords

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  • Last reply by christ1

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Just migrated TB to new PC and passwords for all emails are not being saved in newest version. Tried some fixes in KB but to no avail. Removed and reinstalled older version that works on my other PC but PW not found nor are they saved in normal mode but in troubleshoot mode they work perfectly without reentering and the PW file is populated in preferences whereas it is empty in normal mode. Any thoughts as to why this is and any potential solutions.

Just migrated TB to new PC and passwords for all emails are not being saved in newest version. Tried some fixes in KB but to no avail. Removed and reinstalled older version that works on my other PC but PW not found nor are they saved in normal mode but in troubleshoot mode they work perfectly without reentering and the PW file is populated in preferences whereas it is empty in normal mode. Any thoughts as to why this is and any potential solutions.

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If it works in Troubleshooting Mode, most likely an extension is interfering. To find the culprit disable all your extensions, and then enable them one by one until you hit the problem.