Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Access Denied messages

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by johndhogan

johndhogan
johndhogan
more options

In Firefox, I get multiple messages that say: Access Denied You don't have permission to access "http://www.######.com/" on this server. Reference #18.9daf0660.1698269628.1b88b68b

I have tried many suggestions from web searches but still have the problem. I have: cleared history, cookies and cache reset firefox turned off firewall (microsoft) then turned it back on turned off proxy I do not have a VPN changed the DNS reset my modem reset my router run internet troubleshooter run in private mode run in safe mode turned off extensions restarted computer reset network settings

I added a VPN and it will work with that running but I prefer not to use it.

this also happens in Opera, Bing and Chrome. I am on Wifi and my son is on ethernet connection and we both have the issue.

Very frustrating. Any other suggestions? Could it be Windows Defender?

In Firefox, I get multiple messages that say: Access Denied You don't have permission to access "http://www.######.com/" on this server. Reference #18.9daf0660.1698269628.1b88b68b I have tried many suggestions from web searches but still have the problem. I have: cleared history, cookies and cache reset firefox turned off firewall (microsoft) then turned it back on turned off proxy I do not have a VPN changed the DNS reset my modem reset my router run internet troubleshooter run in private mode run in safe mode turned off extensions restarted computer reset network settings I added a VPN and it will work with that running but I prefer not to use it. this also happens in Opera, Bing and Chrome. I am on Wifi and my son is on ethernet connection and we both have the issue. Very frustrating. Any other suggestions? Could it be Windows Defender?

All Replies (3)

johndhogan
johndhogan Question owner
more options

UPDATE : I just found out my IP address received a bad risk score from Akamai. I have requested they investigate it.

Now I have to figure out how to get it changed.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable DNS over HTTPS.

Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

See also:

johndhogan
johndhogan Question owner
more options

Thanks. i will try these.