Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

web2forms hCaptcha not working (blocked??)in Firefox browser

  • 7 replies
  • 0 have this problem
  • 7 views
  • Last reply by gp

more options

I have used Web2forms for my contact form on my Staic Website. Works perfectly with other browsers. However, Firefox does not render the hCaptcha atall.

This is the relevany html

   <script src="https://web3forms.com/client/script.js" async defer></script>
I have used Web2forms for my contact form on my Staic Website. Works perfectly with other browsers. However, Firefox does not render the hCaptcha atall. This is the relevany html <script src="https://web3forms.com/client/script.js" async defer></script> <div class="h-captcha" data-captcha="true"></div>

All Replies (7)

more options

Try disabling Tracking Protection for the site.

more options

I have already tried this I added www.web3forms.com to the exceptions for site tracking and reduce my site tracking to standard from strict. This still does not solve the problem. Sorry about the typo in the title. It should of course be Web3 forms

more options

Also it works fine on the iPad Firefox browser.

more options

You need to add your website to the exceptions list rather than the third-party script. The easiest way to do this is to disable Tracking Protection for the current site.

more options

Added my site, still doesn’t work. Don’t reallyant disable all protection. Also this doesn’t help much as it means Girefox is stopping my site’s spam protection from elsewhere

more options

Disabling protections is just for testing purposes so we can rule them out.

Does it still happen in Troubleshoot Mode?

more options

OK , so now with mt site in exceptions it is working fine on my laptop