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Primary Email Account Inaccessible

  • 1 reply
  • 0 have this problem
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  • Last reply by cor-el

jhopeyoudie
jhopeyoudie
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A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Unfortunately, if you can't access the primary email address, your only option is to create a new Mozilla Account with an email address you can confirm.