Thunderbird 128.2.0esr (64-bit)
my email has auto updgraded to Thunderbird 128.2.0esr (64-bit) version
its performance is very very slow, with the dreaded timeout circle on the screes frequnelty along with a
I use IMAP on serveral accounts and have Local seperate archive to offload the files sizes
Troubleshooting Information
Application Basics
Name: Thunderbird Version: 128.2.0esr Build ID: 20240903190455 Distribution ID:
Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.2.0 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Enabled Multiprocess Windows: 0/0 Fission Windows: 0/0 Enabled by default Remote Processes: 3 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 15.9 GB Disk Space Available: 532 GB
Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
account17: INCOMING: account17, , (imap) miltonkeynes.theukhost.net:993, SSL, passwordCleartext OUTGOING: , miltonkeynes.theukhost.net:465, SSL, passwordCleartext, true
account19: INCOMING: account19, , (imap) miltonkeynes.theukhost.net:993, SSL, passwordCleartext OUTGOING: , miltonkeynes.theukhost.net:465, SSL, passwordCleartext, true
account28: INCOMING: account28, , (imap) euk28.eukhosting.net:993, SSL, passwordCleartext OUTGOING: , euk28.eukhosting.net:465, SSL, passwordCleartext, true
account29: INCOMING: account29, , (imap) euk28.eukhosting.net:993, SSL, passwordCleartext OUTGOING: , euk28.eukhosting.net:465, SSL, passwordCleartext, true
account30: INCOMING: account30, , (imap) euk28.eukhosting.net:993, SSL, passwordCleartext OUTGOING: , euk28.eukhosting.net:465, SSL, passwordCleartext, true
account31: INCOMING: account31, , (imap) euk28.eukhosting.net:993, SSL, passwordCleartext OUTGOING: , euk28.eukhosting.net:465, SSL, passwordCleartext, true
account32: INCOMING: account32, , (imap) euk28.eukhosting.net:993, SSL, passwordCleartext OUTGOING: , euk28.eukhosting.net:465, SSL, passwordCleartext, true
Libraries
Library Status Expected minimum version Version in use Path
RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.128.2.0esr.botan C:\Program Files (x86)\Mozilla Thunderbird\rnp.dll
OTR Failed to load. OTR chat encryption will not work. - - -
Calendar Settings
mark
Name Value
Name: Type: storage Disabled: Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organizer Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Isolated Web Content: 1 GPU: 1 Extension: 1
Add-ons
Name Type Version Enabled ID
British English Dictionary (Marco Pinto) dictionary 3.3.5 true marcoagpinto@mail.telepac.pt
Amazon.co.uk extension 1.1 true amazon@search.mozilla.org
Archive old messages extension 0.1.4 true archive-old-messagesr@adamreichold.de
Bing extension 1.0 true bing@search.mozilla.org
Chambers (UK) extension 1.0 true chambers-en-GB@search.mozilla.org
DuckDuckGo extension 1.0 true ddg@search.mozilla.org
duplicateContactsManager extension 2.1.1 true duplicateContactsManager@ddvo.net
gContactSync extension 3.1.7 true gContactSync@pirules.net
Google extension 1.0 true google@search.mozilla.org
Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org
System theme — auto theme 1.3 true default-theme@mozilla.org
Manually sort folders extension 2.3.0 false tbsortfolders@xulforum.org
Dark theme 1.3 false thunderbird-compact-dark@mozilla.org
Light theme 1.3 false thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus: ZoneAlarm NextGen Antispyware: Firewall: ZoneAlarm NextGen Firewall
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features Compositing: WebRender Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA NVS 300 Direct3D11 vs_4_1 ps_4_1, D3D11-21.21.13.4201) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b) WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex WebGL 2 Driver WSI Info: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA NVS 300 Direct3D11 vs_4_1 ps_4_1, D3D11-21.21.13.4201) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b) WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex Direct2D: true Target Frame Rate: 60 DirectWrite: true (10.0.19041.4355)
GPU #1 Active: Yes Description: NVIDIA NVS 300 Vendor ID: 0x10de Device ID: 0x10d8 Driver Version: 21.21.13.4201 Driver Date: 11-14-2016 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 0862103c RAM: 512
GPU #2 Active: No RAM: 0
Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 1280x1024@60Hz scales:1.000000|1.000000 Display1: 1280x1024@60Hz scales:1.000000|1.000000 DisplayCount: 2 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=2 error=0 OverlaySupport: NV12=None YUV2=None BGRA8=Software RGB10A2=None SwapChainTearingSupport: Supported GPUProcessPid: 98044 Window Device Pixel Ratios: 1 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Font Visibility Debug Info: Windows Platform WebGPU Default Adapter: [object Object] WebGPU Fallback Adapter: [object Object]
Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SCISSORED_CACHE_CLEARS: available by default WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VIDEO_HARDWARE_OVERLAY: available by default VIDEO_SOFTWARE_OVERLAY: available by default HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default CANVAS_RENDERER_THREAD: available by default ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultfailed by runtime: Disabled with non-zero canvas worker threads REMOTE_CANVAS: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Speakers (2- USB AUDIO ) USB\VID_1130&PID_1620&MI_00\7&3b00c87&0&0000 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Speakers (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C304A&REV_1001\4&384933f&0&0001 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Line In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C304A&REV_1001\4&384933f&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C304A&REV_1001\4&384933f&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Microphone (3- USB2.0 MIC) USB\VID_1908&PID_2310&MI_02\7&3292a9cc&0&0002 Enabled All default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 144 - 480
Stereo Mix (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C304A&REV_1001\4&384933f&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Media Capabilities
Enumerate database
Environment Variables
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Mark\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Mark\AppData\Roaming\Thunderbird\Profiles\e9e3g6bm.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Mark\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 1705403 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 1 browser.download.useDownloadDir: true browser.search.region: GB dom.apps.reset-permissions: true extensions.lastAppVersion: 128.2.0 font.internaluseonly.changed: true font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 gfx.crash-guard.d3d11layers.appVersion: 78.14.0 gfx.crash-guard.d3d11layers.deviceID: 0x10d8 gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.4195 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.1 gfx.crash-guard.wmfvpxvideo.deviceID: 0x10d8 gfx.crash-guard.wmfvpxvideo.driverVersion: 21.21.13.4201 idle.lastDailyNotification: 1726484471 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.cookieBehavior: 3 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1726048818 places.history.expiration.transient_current_max_pages: 44482 plugin.importedState: true plugin.state.npbrowserplugin: 0 plugin.state.npctrl: 0 plugin.state.npgoogleupdate: 0 plugin.state.nppdf: 2 plugin.state.npwlpg: 0 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1726484473630 privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false security.osreauthenticator.password_last_changed_hi: 748071 security.osreauthenticator.password_last_changed_lo: 1963215560 security.remote_settings.crlite_filters.checked: 1635364928 security.remote_settings.intermediates.checked: 1635364928 security.sandbox.content.tempDirSuffix: {bf9049fb-be57-4bc3-8496-a0dbbdc0ae1c} security.sandbox.plugin.tempDirSuffix: {3a1867a1-7a38-47bd-a4a7-c4feca12d77f} signon.importedFromSqlite: true storage.vacuum.last.content-prefs.sqlite: 1726221795 storage.vacuum.last.index: 2 storage.vacuum.last.places.sqlite: 1726394601 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator:
Library Versions
Expected minimum version Version in use
NSPR 4.35 4.35
NSS 3.101.1 3.101.1
NSSSMIME 3.101.1 3.101.1
NSSSSL 3.101.1 3.101.1
NSSUTIL 3.101.1 3.101.1
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\Mark\AppData\Local\Thunderbird\Profiles\e9e3g6bm.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true
Internationalization & Localization
Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-GB"] Default Locale: "en-US"
Operating System System Locales: ["en-GB"] Regional Preferences: ["en-GB"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: \\REMUS\HP Deskjet 1050 J410 series print.more-settings.open: true print.print_printer: PDF995 print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footercenter: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footerleft: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footerright: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headercenter: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headerleft: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headerright: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_orientation: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_bgcolor: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_bgcolor: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_bgimages: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_bgimages: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_colorspace: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_command: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_downloadfonts: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_duplex: -437918235 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_duplex: -437918235 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_bottom: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_bottom: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_left: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_left: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_right: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_right: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_top: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_top: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_evenpages: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_evenpages: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footercenter: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footercenter: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footerleft: &PT print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footerleft: &PT print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footerright: &D print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footerright: &D print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headercenter: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headercenter: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headerleft: &T print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headerleft: &T print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headerright: &U print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headerright: &U print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_in_color: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_in_color: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_bottom: 0.5 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_bottom: 0.5 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_left: 0.5 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_left: 0.5 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_right: 0.5 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_right: 0.5 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_top: 0.5 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_top: 0.5 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_oddpages: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_oddpages: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_orientation: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_orientation: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_page_delay: 50 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_page_delay: 50 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_data: 9 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_data: 9 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_height: -1.00 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_height: 296.926 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_id: 9 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_name: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_name: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_size_unit: 1 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_size_unit: 1 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_width: -1.00 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_width: 209.973 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_plex_name: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_resolution: 300 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_resolution: 300 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_resolution_name: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_reversed: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_reversed: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_scaling: 1.00 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_scaling: 1 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_shrink_to_fit: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_shrink_to_fit: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_to_file: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_to_file: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_bottom: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_bottom: 57 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_left: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_left: 12 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_right: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_right: 12 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_top: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_top: 6 print.printer_CutePDF_Writer.print_bgcolor: false print.printer_CutePDF_Writer.print_bgimages: false print.printer_CutePDF_Writer.print_colorspace: print.printer_CutePDF_Writer.print_command: print.printer_CutePDF_Writer.print_downloadfonts: false print.printer_CutePDF_Writer.print_duplex: 0 print.printer_CutePDF_Writer.print_edge_bottom: 0 print.printer_CutePDF_Writer.print_edge_left: 0 print.printer_CutePDF_Writer.print_edge_right: 0 print.printer_CutePDF_Writer.print_edge_top: 0 print.printer_CutePDF_Writer.print_evenpages: true print.printer_CutePDF_Writer.print_footercenter: print.printer_CutePDF_Writer.print_footerleft: &PT print.printer_CutePDF_Writer.print_footerright: &D print.printer_CutePDF_Writer.print_headercenter: print.printer_CutePDF_Writer.print_headerleft: &T print.printer_CutePDF_Writer.print_headerright: &U print.printer_CutePDF_Writer.print_in_color: true print.printer_CutePDF_Writer.print_margin_bottom: 0.5 print.printer_CutePDF_Writer.print_margin_left: 0.5 print.printer_CutePDF_Writer.print_margin_right: 0.5 print.printer_CutePDF_Writer.print_margin_top: 0.5 print.printer_CutePDF_Writer.print_oddpages: true print.printer_CutePDF_Writer.print_orientation: 0 print.printer_CutePDF_Writer.print_page_delay: 50 print.printer_CutePDF_Writer.print_paper_data: 9 print.printer_CutePDF_Writer.print_paper_height: -1.00 print.printer_CutePDF_Writer.print_paper_name: print.printer_CutePDF_Writer.print_paper_size_unit: 1 print.printer_CutePDF_Writer.print_paper_width: -1.00 print.printer_CutePDF_Writer.print_plex_name: print.printer_CutePDF_Writer.print_resolution: 600 print.printer_CutePDF_Writer.print_resolution_name: print.printer_CutePDF_Writer.print_reversed: false print.printer_CutePDF_Writer.print_scaling: 1.00 print.printer_CutePDF_Writer.print_shrink_to_fit: true print.printer_CutePDF_Writer.print_to_file: false print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0 print.printer_EPSON_Stylus_Photo_830U_Series.print_bgcolor: false print.printer_EPSON_Stylus_Photo_830U_Series.print_bgimages: false print.printer_EPSON_Stylus_Photo_830U_Series.print_command: print.printer_EPSON_Stylus_Photo_830U_Series.print_downloadfonts: true print.printer_EPSON_Stylus_Photo_830U_Series.print_evenpages: true print.printer_EPSON_Stylus_Photo_830U_Series.print_footercenter: print.printer_EPSON_Stylus_Photo_830U_Series.print_footerleft: &PT print.printer_EPSON_Stylus_Photo_830U_Series.print_footerright: &D print.printer_EPSON_Stylus_Photo_830U_Series.print_headercenter: print.printer_EPSON_Stylus_Photo_830U_Series.print_headerleft: &T print.printer_EPSON_Stylus_Photo_830U_Series.print_headerright: &U print.printer_EPSON_Stylus_Photo_830U_Series.print_in_color: true print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_bottom: 0.5 print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_left: 0.5 print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_right: 0.5 print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_top: 0.5 print.printer_EPSON_Stylus_Photo_830U_Series.print_oddpages: true print.printer_EPSON_Stylus_Photo_830U_Series.print_orientation: 0 print.printer_EPSON_Stylus_Photo_830U_Series.print_pagedelay: 500 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_data: 9 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_height: 11.00 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size: 4391016 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size_type: 0 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size_unit: 1 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_width: 8.50 print.printer_EPSON_Stylus_Photo_830U_Series.print_reversed: false print.printer_EPSON_Stylus_Photo_830U_Series.print_scaling: 1.00 print.printer_EPSON_Stylus_Photo_830U_Series.print_shrink_to_fit: true print.printer_EPSON_Stylus_Photo_830U_Series.print_to_file: false print.printer_HP_Deskjet_D1400_series.print_bgcolor: false print.printer_HP_Deskjet_D1400_series.print_bgimages: false print.printer_HP_Deskjet_D1400_series.print_command: print.printer_HP_Deskjet_D1400_series.print_downloadfonts: true print.printer_HP_Deskjet_D1400_series.print_edge_bottom: 0 print.printer_HP_Deskjet_D1400_series.print_edge_left: 0 print.printer_HP_Deskjet_D1400_series.print_edge_right: 0 print.printer_HP_Deskjet_D1400_series.print_edge_top: 0 print.printer_HP_Deskjet_D1400_series.print_evenpages: true print.printer_HP_Deskjet_D1400_series.print_footercenter: print.printer_HP_Deskjet_D1400_series.print_footerleft: &PT print.printer_HP_Deskjet_D1400_series.print_footerright: &D print.printer_HP_Deskjet_D1400_series.print_headercenter: print.printer_HP_Deskjet_D1400_series.print_headerleft: &T print.printer_HP_Deskjet_D1400_series.print_headerright: &U print.printer_HP_Deskjet_D1400_series.print_in_color: true print.printer_HP_Deskjet_D1400_series.print_margin_bottom: 0.5 print.printer_HP_Deskjet_D1400_series.print_margin_left: 0.5 print.printer_HP_Deskjet_D1400_series.print_margin_right: 0.5 print.printer_HP_Deskjet_D1400_series.print_margin_top: 0.5 print.printer_HP_Deskjet_D1400_series.print_oddpages: true print.printer_HP_Deskjet_D1400_series.print_orientation: 0 print.printer_HP_Deskjet_D1400_series.print_pagedelay: 500 print.printer_HP_Deskjet_D1400_series.print_paper_data: 9 print.printer_HP_Deskjet_D1400_series.print_paper_height: 11.00 print.printer_HP_Deskjet_D1400_series.print_paper_size: 6815860 print.printer_HP_Deskjet_D1400_series.print_paper_size_type: 0 print.printer_HP_Deskjet_D1400_series.print_paper_size_unit: 1 print.printer_HP_Deskjet_D1400_series.print_paper_width: 8.50 print.printer_HP_Deskjet_D1400_series.print_reversed: false print.printer_HP_Deskjet_D1400_series.print_scaling: 1.00 print.printer_HP_Deskjet_D1400_series.print_shrink_to_fit: true print.printer_HP_Deskjet_D1400_series.print_to_file: false print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_top: 0 print.printer_Microsoft_Print_to_PDF.print_bgcolor: false print.printer_Microsoft_Print_to_PDF.print_bgimages: false print.printer_Microsoft_Print_to_PDF.print_duplex: -437918235 print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_edge_left: 0 print.printer_Microsoft_Print_to_PDF.print_edge_right: 0 print.printer_Microsoft_Print_to_PDF.print_edge_top: 0 print.printer_Microsoft_Print_to_PDF.print_evenpages: true print.printer_Microsoft_Print_to_PDF.print_footercenter: print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT print.printer_Microsoft_Print_to_PDF.print_footerright: &D print.printer_Microsoft_Print_to_PDF.print_headercenter: print.printer_Microsoft_Print_to_PDF.print_headerleft: &T print.printer_Microsoft_Print_to_PDF.print_headerright: &U print.printer_Microsoft_Print_to_PDF.print_in_color: true print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5 print.printer_Microsoft_Print_to_PDF.print_oddpages: true print.printer_Microsoft_Print_to_PDF.print_orientation: 0 print.printer_Microsoft_Print_to_PDF.print_page_delay: 50 print.printer_Microsoft_Print_to_PDF.print_paper_data: 9 print.printer_Microsoft_Print_to_PDF.print_paper_height: 297.011 print.printer_Microsoft_Print_to_PDF.print_paper_id: 9 print.printer_Microsoft_Print_to_PDF.print_paper_name: print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 1 print.printer_Microsoft_Print_to_PDF.print_paper_width: 210.016 print.printer_Microsoft_Print_to_PDF.print_resolution: 600 print.printer_Microsoft_Print_to_PDF.print_reversed: false 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All Replies (3)
Have you added the profile folder as an exception in ZA settings?
https://support.zonealarm.com/hc/en-us/articles/360060710091-Configuring-Scan-Exceptions
IN Zonealarms antivirus you can't add directories to ZA Virus exceptions. so it was not possible to add 'profile folder' as an exception in ZA settings
I did manage to add Thunderbird.exe to the exception but that is all i could do
this did make a huge difference - and made Thunderbird useable again even though moving files between folders is still slow and the application still gives Not Reposnding from time to time - which is a pain.
Adding the exe file is some progress. The link in my first reply includes this:
"On-Access Scan, if you want to exclude the selected file(s)/folder(s) from on-access scans"
but it might not apply to all ZA versions. If there really is no such option, I'd suggest replacing ZA with the built-in Windows Security, at least temporarily, to see if there is a significant performance gain. Folder exclusions are definitely available with WS.