Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My browser is firefox but a site reports that I am using an old IE browser and I should consider upgrading to Firefox!

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by TonyE

more options

Tonight I logged on to channel TV station in Western Australia which answered my query but also displayed a message stating I was using and old version of IE and should consider upgrading to a more robust browser such as Firefox. Always soon after logging on to the net my screen goes white and I have to start the task manager and delete the entry that says IE is displaying a blank page. You tube states I am using an old version of Firefox yet I have downloaded version 3.6

Tonight I logged on to channel TV station in Western Australia which answered my query but also displayed a message stating I was using and old version of IE and should consider upgrading to a more robust browser such as Firefox. Always soon after logging on to the net my screen goes white and I have to start the task manager and delete the entry that says IE is displaying a blank page. You tube states I am using an old version of Firefox yet I have downloaded version 3.6

All Replies (1)

more options

Try resetting your user agent string (identifies the browser version). For details see How to reset the default user agent on Firefox. If a site believes you are using IE, you may need to reset the general.useragent.override preference as shown in that article.