Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I restart Firefox I have to reset SCRAPBOOK and SHARETHIS because the icon disappears from menu tool bar.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by TonyE

more options

When ShareThis or Scrapbook is installed icons appear in the menu bar (sharethis to the right of the search window) and scrapbook to the left of the url window. When I close the computer or have to restart firefox these icons disappear and then I have to disable the add-ons and then enable for the icons to re-appear. And these are good add-ons I use often. I am running 10,5 thank you

When ShareThis or Scrapbook is installed icons appear in the menu bar (sharethis to the right of the search window) and scrapbook to the left of the url window. When I close the computer or have to restart firefox these icons disappear and then I have to disable the add-ons and then enable for the icons to re-appear. And these are good add-ons I use often. I am running 10,5 thank you

All Replies (1)

more options

This can be caused by a corrupt file, for details on how to fix it see https://support.mozilla.com/kb/Toolbar+keeps+resetting